Manufacturing Sales & Forecasting Transformation
Drive faster sales cycles, accurate forecasting, and connected manufacturing operations with Salesforce Manufacturing Cloud.
Business Context
A global manufacturer with complex product configurations and distributor-led sales needed better alignment between sales forecasting, production planning, and customer service.
Core Challenges
Manual and slow sales processes
Disconnected service and support systems
Complex CPQ requirements
No real-time visibility into demand and revenue forecasts
Inefficient production planning due to inaccurate data
IDRMS Solution Approach
IDRMS architected a connected Salesforce Manufacturing Cloud ecosystem that unified sales, service, and operations.
Sales Cloud + CPQ for automated, error-free quoting
Manufacturing Cloud to track sales agreements, forecast demand accurately, and align production and revenue planning
Service Cloud for faster issue resolution and self-service
Marketing Cloud for targeted distributor and partner engagement
Einstein Analytics to deliver predictive insights into demand trends and pipeline risks
Measurable Results
40% reduction in sales cycle duration
30% increase in overall revenue
50% improvement in service response times
25% increase in customer engagement
20% improvement in demand and production planning accuracy
Why IDRMS
Strong manufacturing domain expertise
Advanced Salesforce CPQ & Manufacturing Cloud knowledge
Proven track record in delivering scalable, AI-driven solutions
“IDRMS delivered a connected Salesforce platform that transformed our sales forecasting and production planning with measurable revenue impact.”