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Transform Your Customer Experience With Salesforce

Digitalize your business with smart salesforce technologies and stimulate your growth rate.

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4.9

50k+ users

60+ Projects delivered

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About us

Empowering Your Salesforce Journey

At IDRMS Technologies, we bring your business vision to life with customized and effective Salesforce solutions. With deep experience across multiple industries, our team provides ongoing support tailored to your unique needs. After an initial consultation, we craft a strong strategy and execution plan designed to deliver tangible results. Our mission is simple — to help businesses grow smarter, faster, and more efficiently.

Global Reach

Client-Centric Approach

Certified Salesforce Experts

Proven Track Record

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30+Salesforce Projects Delivered
100+Certifications
35%Faster Time to Value
95%Client Retention
50+Years of Combined Leadership Experience
Our Offerings

Your Partner in Making Salesforce Simple

Salesforce Implementation

We work closely with your teams to design and implement Salesforce solutions that fit your processes, users, and long-term business goals.

Digital Transformation Consultation

We help organizations navigate digital transformation by understanding their challenges and designing Salesforce strategies that drive real business change.

Salesforce Managed Services

We stay with you beyond go-live, providing ongoing Salesforce support, optimization, and guidance as your business evolves.

Integration Services

We connect Salesforce with your existing systems to ensure your teams have accurate, real-time data where they need it most.

Testimonial

Share Your Story Today!

Our partners say it best — discover how we've helped ambitious brands scale smarter, move faster, and lead with impact.

Elastic
Aniket Sharma

IDRMS helped us streamline our Marketing operations end to end. Their structured approach and deep platform expertise resulted in increased engagement rates and noticeably improved customer CTA and renewal rates.

Chief Revenue Officer

GameADzone

Slack
Julia Roberts

We saw measurable improvements within weeks of go-live. Sales forecasting accuracy improved, service escalations dropped, and leadership finally had a unified view of customer data.

Chief Operating Officer

OsevenExports

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Lucy

IDRMS helped us streamline our Marketing operations end to end. Their structured approach and deep platform expertise resulted in increased engagement rates and noticeably improved customer CTA and renewal rates.

Director

Noble

Elastic
Aarav Kumar

The IDRMS team brought strong Salesforce delivery discipline and domain knowledge. Their consultants worked as an extension of our internal team, ensuring smooth collaboration throughout.

Director

Trudminds

Buildwave
Lara Dutta

Their Salesforce expertise significantly improved our service response times and agent productivity. The solution was well-architected, cleanly integrated, and delivered exactly as promised.

Co-Founder/CTO

Ideacrest

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Case Study

Customer Service & CX Transformation

Improve CSAT, reduce handling time, and increase conversions with AI-driven Salesforce Service Cloud solutions by IDRMS.

Cost savings

Satisfaction

Scalability

Efficiency gain

View Case Study

01

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02

Manufacturing Sales & Forecasting Transformation

Drive faster sales cycles, accurate forecasting, and connected manufacturing operations with Salesforce Manufacturing Cloud.

IDRMS Salesforce

Advanced Segmentation
Personalized Campaigns

Key Features

Automation
Advanced Segmentation
View Case Study

REBATE MANAGEMENT – CHANNEL & PARTNER AUTOMATION

Automate rebate programs, improve accuracy, and accelerate partner payments using Salesforce-powered rebate management solutions.

Boost efficiency

Savings with smart rebates and automation

125% faster service, 135% higher sales

View Case Study

03

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MULESOFT – SALESFORCE INTEGRATION AUTOMATION

Automate data flows, reduce manual effort, and improve accuracy with MuleSoft-powered Salesforce integrations.

Faster searches

Searches complete instantly

Enhanced UX

More seamless interaction

View Case Study

Our Process

01

Discover and Align

Understanding your business goals, current processes is key. Through stakeholder discussions and requirement workshops, we identify challenges, priorities, and success metrics to ensure alignment from day one.

02

Design for Impact

We design a future-ready Salesforce solution tailored to your business. We do the solution architecture, data models, integration strategy, and an implementation roadmap aligned to your growth plans.

03

Execution in Motion

Our certified experts configure, customize, and integrate Salesforce using agile delivery methods. We ensure clean data migration, seamless system integrations, and rigorous testing—followed by user training and a smooth go-live.

04

Value That Grows

Post-launch, we stay engaged to provide support, enhancements, and performance optimization. As your business evolves, we help scale Salesforce through continuous improvements, platform upgrades, and adoption support.

Trusted by Clients as a Technology Partner
Ekinkare
GameADzone
Ideacrest
Kim
N
Noble
Oasis
Oseven Exports
Trudminds
Saint Gobin
Latest Post

Our Blogs

How to Migrate Data from Legacy Systems to Salesforce

How to Migrate Data from Legacy Systems to Salesforce

Learn how to migrate data from legacy systems to Salesforce with clean data inte..

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Top 5 Salesforce Automation Strategies for Sales Teams

Top 5 Salesforce Automation Strategies for Sales Teams

Discover the top Salesforce automation strategies that help sales teams close de..

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Salesforce Security and Compliance: Best Practices

Salesforce Security and Compliance: Best Practices

As organizations expand their Salesforce footprint, security becomes critical. L..

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Marketing Cloud vs. Pardot: Choosing the Right Solution

Marketing Cloud vs. Pardot: Choosing the Right Solution

Compare Salesforce Marketing Cloud and Pardot to choose the right marketing auto..

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