How a Global Manufacturer Achieved 30% Revenue Growth Using Salesforce Manufacturing Cloud
A global manufacturer faced manual sales processes, complex CPQ requirements, and disconnected systems. Learn how Salesforce Manufacturing Cloud transformed their operations.
IDRMS Team
7 min ReadBusiness Context
A global manufacturer with complex product configurations and distributor-led sales faced challenges with manual processes, disconnected systems, and limited visibility into demand and revenue forecasts.
Core Challenges
• Manual and slow sales processes
• Disconnected service and support systems
• Complex CPQ requirements
• No real-time visibility into demand and revenue forecasts
• Inefficient production planning due to inaccurate data
IDRMS Solution Approach
IDRMS architected a connected Salesforce Manufacturing Cloud ecosystem that unified sales, service, and operations.
Solution highlights: Sales Cloud + CPQ for automated, accurate quoting, Manufacturing Cloud for demand forecasting and account-based agreements, Service Cloud for unified support across channels, and Einstein Analytics for real-time visibility into sales performance.
Measurable Results
• 30% increase in revenue
• 25% faster sales cycles
• 20% improvement in forecast accuracy
• 15% improvement in production planning
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