How MuleSoft Reduced Manual Processing by 40% Through Intelligent Integration
An enterprise Salesforce user relied on external forms for data capture. Manual ingestion and complex record matching slowed operations and introduced data inconsistencies.


IDRMS Team
6 min ReadBusiness Context
An enterprise Salesforce user relied on external forms for data capture. Manual ingestion and complex record matching slowed operations and introduced data inconsistencies.
Core Challenges
• Manual data entry
• Complex matching logic
• Slow processing and retrieval

IDRMS Solution Approach
IDRMS implemented a MuleSoft-based integration architecture.
Key components: Automated form-to-Salesforce ingestion, Intelligent record matching logic, Real-time data synchronization, and API-led connectivity for future integrations.
Measurable Results
• 40% reduction in manual processing effort
• 100% improved data accuracy
• 100% faster operational decision-making
• Scalable integration architecture for future needs
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